December 02, (THEWILL) – Following the flight diversion incident involving United Nigeria Airlines last week, the management of the airline has restated its commitment to safety and prioritizing passenger well-being.
This is just as the Nigeria Civil Aviation Authority (NCAA) lifted the suspension placed on the Part G operations specifications of a wet-leased Airbus aircraft operated by United Nigeria Airlines.
The agency had last Sunday suspended the airline’s Airbus after its Abuja-bound flight NUA 0504 from Lagos was temporarily diverted to Asaba.
In a letter signed by the NCAA’s Director of Licensing and Training, Captain I.B Danbazzau, and addressed to the Managing Director of the airline, the agency outlined the outcome of its investigation and made recommendations.
It stated that the suspension has been lifted and the airline is required to comply with the Nigeria Civil Aviation All Operators letter (DG 15/2023) referenced NCAA/DGCA/AIR/11/16/347.
Announcing the lifting of the suspension, United Nigeria Airlines, in a statement issued on Friday, signed by its management, stated: “We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations specifications, which affected one of our aircraft.
“We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period. Safety is at the core of United Nigeria Airlines’ values and we take our commitment to passenger safety very seriously. We are aware that every time our schedule is disrupted, it is usually a very painful experience for you and us as well because we know and understand that it affects travel plans and diminishes your trust in the reliability of our operations.
“We are deeply sorry for the inconvenience this has caused you and would like to reassure you that our dedicated team is working around the clock to resolve the backlog of flights schedules because we understand the importance of your travel plans and the trust you place in us.
“While we continue to count on your patronage, kindly be informed that our customer support team is always available to assist with any inquiries and provide you with all the support you need to make your travel experience seamless. Thank you for your unwavering support and be rest assured that you will continue enjoying quality service from us.”
About the Author
Anthony Awunor, is a business correspondent who holds a Bachelor of Arts Degree in Linguistics (UNILAG). He is also an alumnus of the Nigerian College of Aviation Technology (NCAT), Zaria Kaduna State. He lives in Lagos.
